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Customer Service Call Center Closed May 28-29
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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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WSSC Water Mobile App

With the WSSC Water Mobile App, you can easily pay your bill, report a problem, check for service alerts and do much more.

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Start or Stop Service

Moving to a new home and need to set up your WSSC Water account? Planning to move out and want to stop your billing? We can help.

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Flexible Payment Plans

WSSC Water has now partnered with Promise to provide affordable, flexible and interest-free payment plans. Quick and easy to sign up online or call 301-900-5551.

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Watershed Regulations

Everything you need to know about watershed rules and regulations.

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