Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Videos

 The videos below tell a lot of stories about WSSC Water.

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Supplier Diversity Performance Reports

The Office of Supplier Diversity and Inclusion is committed to annual reporting on the implementation and administration of minority business enterprise programs to Montgomery and Prince George's...

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Resolving Billing Issues

If you question the amount of your bill, be assured that WSSC Water is here to resolve any issues.Enhancements to Customer Engagement on High Bills

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Conservation Tips

Wise Water Use Gives You the Power to Reduce Your Bill Video: Wise Water Use Tips Inside Your Home

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Plumber Information and Licenses

A plumber's or gasfitter's license opens doors to a satisfying career. Read below to learn how to get started in the field, or how to advance.

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Can the Grease

We will send free "Can the Grease" lids to WSSC Water customers who request them through the online form included on this page. Our lids work with most soup, vegetable and fruit cans. We provide the l...

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Disparity Study

The Office of Supplier Diversity and Inclusion is dedicated to creating an inclusive purchasing environment by encouraging the use of minority and small local businesses on WSSC Water contracts, throu...

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