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Emergency Water Main Repair
1774274400

7911 Coriander Dr., Gaithersburg

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* FINAL UPDATE* Drinking water not impacted by sewer main collapse in Germantown
1769184998
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

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WSSC Water: Committed to Quality and Safety

WSSC Water is committed to providing you with safe, clean drinking water of the highest quality. If you have a water quality complaint or a water emergency, call our Emergency Services Center at 301-206-4002.

Water Quality Reports

WSSC Water is proud to present our annual Water Quality Report, which shows that our record of more than 107 years with zero water quality violations ...
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Water Quality FAQs

Do you have questions about the quality of the water we provide? We have answers. (And a reminder that in more than 107 years, WSSC Water has never ha...
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Contaminants of Emerging Concern

It's one of the many ways WSSC Water stays on the leading edge of protecting your health and safety: We go above and beyond federal requirements to mo...
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Drinking Water Source Protection

It's vital for WSSC Water to protect the rivers that are our main sources of drinking water. We actively work to do so, but we also need your help.
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Report a Water Quality Issue

If you are experiencing water quality issues in your drinking water, please contact the Emergency Services Center at 301-206-4002. ...
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Water Filtration

WSSC Water operates and maintains water filtration plants to create safe drinking water for all. We accomplish our mission safely, cost-effectively, a...
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Water Quality in Your Home

There are steps you can take to ensure the best water quality in your home. Here's what you should do if you see discolored water, or if it's time to ...
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