alert
Customer Alert
1727738605

Regional Drought Watch

More Information
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

WSSC Water: Committed to Quality and Safety

WSSC Water is committed to providing you with safe, clean drinking water of the highest quality. If you have a water quality complaint or a water emergency, call our Emergency Services Center at 301-206-4002.

Water Quality Reports

WSSC Water is proud to present our annual Water Quality Report, which shows that our record of more than 106 years with zero water quality violations ...
Read more

Water Quality FAQs

Do you have questions about the quality of the water we provide? We have answers. (And a reminder that in more than 106 years, WSSC Water has never ha...
Read more

Contaminants of Emerging Concern

It's one of the many ways WSSC Water stays on the leading edge of protecting your health and safety: We go above and beyond federal requirements to mo...
Read more

Drinking Water Source Protection

It's vital for WSSC Water to protect the rivers that are our main sources of drinking water. We actively work to do so, but we also need your help.
Read more

Water Filtration

WSSC Water operates and maintains water filtration plants to create safe drinking water for all. We accomplish our mission safely, cost-effectively, a...
Read more

Water Quality in Your Home

There are steps you can take to ensure the best water quality in your home. Here's what you should do if you see discolored water, or if it's time to ...
Read more