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Emergency Water Main Repair
1769689804

3517 Bunker Hill Rd., Mt. Rainier

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Urgent Essential-Water-Use-Only Request Continues
1769530500
Read how to save water.
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Operations for Jan. 29 & 30
1769373065

Revised earlier closing time for in-person Support Center services

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Drinking water not impacted by a sanitary sewer overflow occurring after the collapse of DC Water’s sewer main in Montgomery County.
1769184998
Read DC Water's Jan. 28 update.
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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Refund Hearings and Dispute Resolution Dashboard

Last Modified: January 29, 2025, 4:27 pm EST