alert
System Maintenance Alert
1632822618

Wednesday, September 29 at 6:00 pm to Monday, October 4 at 6:00 am

Tenant-Occupied Property Alert
1631203388

Owner Authorization Form required for payment plan

Water Service Turnoffs Resume
1626894664

Commercial/Government Accts. - August 1
Residential Accts. - September 13

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WSSC IssueTrakr

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Address and Hours:

Physical Address

Hours of Operation:

Customer Service 
Hours:

14501 Sweitzer Lane
Laurel, Maryland 20707

7:30 a.m. to 5:00 p.m.

Monday - Friday
7:30 a.m. to 7:00 p.m.


Important Contact Information:

Department

Phone

Email:

Emergency Call Center

301-206-4002

EmergencyCallCenter@wsscwater.com

Customer Service: 

301-206-4001

customerservice@wsscwater.com

Interactive Voice Response System

301-206-4001

 

Water and Sewer Bills:

301-206-4001

customerservice@wsscwater.com

Media
Spokesperson

301-206-8100
after hours:
301-206-4002

communications@wsscwater.com

Other Numbers and Emails of Interest

Bonds and Insurance questions

301-206-8294

Tammy.Snyder@wsscwater.com

Bonds and Insurance submissions

insurancecertificate@wsscwater.com

Commission Office

301-206-8200

 

Demolitions

301-206-4001

Demoletterrequest@wsscwater.com

Development Services

301-206-8650

#DSGIntake@wsscwater.com

Employment verification

 

HRO@wsscwater.com

ePermitting assistance

ePermittingSupport@wsscwater.com

Fats, Oils and Grease questions

FOG Contacts

Fire Hydrant Meter Leasing

301-206-4264

https://www.wsscwater.com/hydrant

Geotechnical Submittals and gINT V8i questions

301-206-8561

lei.fu@wsscwater.com

Industrial Discharge Control Program

industrialdischargecontrol@wsscwater.com

Inspection Services

Inspections

Land Services questions

Land Services Contacts

Licensing verification

301-206-8558

Licensing@wsscwater.com

Meter Testing

301-206-4001

customerservice@wsscwater.com

Maryland Public Information Act requests

MPIA-request@wsscwater.com

New Meter Installation:

301-206-4265

 

One Stop Shop

301-206-4003

onestopshop@wsscwater.com

Plans Review questions

PlumbingPlansReview@wsscwater.com

Property Assessments

301-206-8032

ffbenefits@wsscwater.com

Relocations

RelocationUnit@wsscwater.com

Report a Water Quality Complaint

Complaint Form

Short Form Permit assistance

301-206-4004

onestopshop@wsscwater.com

Water and Sewer Service

301-206-4003

onestopshop@wsscwater.com

Water Quality Report

301-206-8100

communications@wsscwater.com

WERI assistance

301-206-4357

helpdesk@wsscwater.com

Water and Sewer extensions

301-206-8650

 

Website support

webmaster@wsscwater.com

Main:

301-206-WSSC (9772)

 

Toll-Free

800-828-6439

 

TTY

301-206-8345

 


WSSC Water Holiday Schedule

Last Modified: June 3, 2021, 9:40 am EDT