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Water Service Turned Off?
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Find out how to get your water turned back on.

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Recreational Water Contact Health Advisory
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For T. Howard Duckett and Triadelphia Reservoirs

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Promise Pay Now Available
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Affordable, Flexible, Interest-Free Pay Plans!

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may request a pay plan or learn more about all of the financial assistance resources. Get started by calling 301-206-4001.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Learn More about Permit Services

Our Leadership

We are entrusted by our community to provide safe and reliable water, life's most precious resource, and return clean water to our environment, all in an ethically and financially responsible manner. 

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Commissioner's Office

General Counsel

General Manager's Office

External Affairs

Mission Support

Operations

Chief Engineer

Chief Financial Officer

Chief Information Officer

Customer Service

Last Modified: September 14, 2023, 9:13 am EDT