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Tenant-Occupied Property Alert
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Owner Authorization Form required for payment plan

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Water Service Turnoffs Resumed
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Customer Service
301-206-4001 (ask for agent)
Weekdays: 7:30 am - 7:00 pm
Email: customerservice@wsscwater.com One Stop Shop
Weekdays: 7:30 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345

 

 

Visit Customer Service
WSSC Water offers four ways to pay your bill: Online, by Phone, by Mail and in Person. Go to Pay My Bill for more information.
Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email us at emergencycallcenter@wsscwater.com, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may request a pay plan or learn more about all of the financial assistance resources. Get started by calling 301-206-4001.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. (closed Noon-1 p.m.) except Wednesdays, 7 a.m.-Noon. Call us at 301-206-4003 for more information

Learn More about Permit Services

Our Leadership

We are entrusted by our community to provide safe and reliable water, life's most precious resource, and return clean water to our environment, all in an ethically and financially responsible manner. 

View Leadership Org Chart

Executive Staff

Administration

Strategy and Partnerships

Operations

Last Modified: December 1, 2021, 12:09 pm EST