WSSC Water gives you several ways to pay your bill. All you need to do is decide which option works best for you.
When you receive and pay your bill online, it's fast, it's free, and you won't spend money on postage. No more statements that arrive in the mail; you'll receive an email notification when your bill is ready to view and pay. You can pay online using your "My WSSC Water" account or, if you prefer, through your personal online banking account. Don't have a My WSSC Water account yet? Just click the link below to create one.
Note: Some companies, including banks, offer to let you pay your WSSC Water bill through their websites. These companies may charge you fees for such services, and WSSC Water cannot control when we will receive payments from these companies. That could result in late payments or even service disruptions if a payment is not received.
Pay automatically with e-Bill
e-Bill is WSSC Water’s initiative to become more environmentally friendly through electronic or paperless billing. The program allows customers to receive their bills electronically. Each quarter, you will receive an email notification when your new bill is available for viewing.
To pay your e-Bill without a convenience fee, you must pay by check, also known as ACH, or an electronic check. If you prefer to pay with a credit card, please use the “Quick Payment Options” link in the Customer Portal. There is a fee associated with credit card payments.
Make it automatic with E-Z Pay
With our E-Z Pay Direct Debit Program, you can have your bill payment debited directly from your checking or savings account on the payment date printed on each bill. When you sign up for E-Z Pay, you'll see an e-Bill online - all you do is authorize the payment date and amount. To register online, just click the link below (you'll need an image of your check; please be sure to see the E-Z Pay rules on this page):
Pay by phone
With your account number handy, call 301-206-4001 (toll free 1-800-634-8400) to pay by phone using our automated Interactive Voice Response System. When you use the pay-by-phone option, you can pay with a credit card or by check; split your bill into two payments, and request a seven-day payment extension. You can also use this system to enter a water meter reading.
NOTE: There is a $1.75 convenience fee for this service. Credit card payments are limited to $750, and there is a maximum of three transactions per month per account. Please see the Speedpay Terms and Conditions.
Pay by mail
You can mail a check or money order to WSSC Water using the envelope that came with your bill. Send your payment to:
WSSC Water, Revenue
14501 Sweitzer Lane
Laurel, MD 20707
Do not send cash in the mail.
Pay in person
You can pay in cash using any of these in-person options:
- At WSSC Water's Cashier window or Drive-Thru, at:
14501 Sweitzer Lane, Laurel, MD 20707
Open weekdays from 7:30 a.m. to 5:00 p.m.
- Use a PayNearMe service at 7-Eleven, CVS Pharmacy or Family Dollar store. You'll need a PayNearMe barcode to be sent to your smartphone or emailed to you; call WSSC Water Customer Service at 301-206-4001 to get one. (A $1.49 convenience fee applies.)
- At Western Union Quick Collect locations. (A $1.50 convenience fee applies.)
- At our Dropbox:
You can deposit a check or money order in our Dropbox any time after hours. Our Dropbox is located at:
14501 Sweitzer Lane
Laurel, MD 20707
(Do not deposit cash in the Dropbox.)
Contact Customer Service
Our customer service agents are available Monday through Friday from 7:30 a.m. to 7 p.m. Call 301-206-4001 and ask for a customer service advisor.
Call Our Interactive Voice Response System
Use our automated system any time of the day or night, seven days per week, to pay your bill by check or credit card by calling 301-206-4001.