Contact Pay Bill Report Problem Financial Assistance Permits
Customer Service
301-206-4001 (ask for agent)
Weekdays: 7:30 am - 7:00 pm

 

Email: custserv@wsscwater.com

 

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week

 

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WSSC Water offers four ways to pay your bill: Online, by Phone, by Mail and in Person. Go to Pay My Bill for more information.
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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email us at emergencycallcenter@wsscwater.com, or call us at 301-206-4002.
Report a Problem

We're here to help. Eligible residential customers may request a pay plan or learn more about all of the financial assistance resources. Get started by calling 301-206-4001.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. (closed Noon-1 p.m.) except Wednesdays, 7 a.m.-Noon. Call us at 301-206-4003 for more information

Learn More about Permit Services

Plumbing and Inspections

Ready to request an inspection of the job you just finished? Want to be sure your work has no code violations? Or maybe you're ready to take the WSSC Water exam to get your plumber's license? You'll find information on all that, and more, here.

Cross-Connection Control

WSSC Water started the Cross-Connection Control Program to keep the drinking water safe for everyone. Unprotected or improperly protected cross-connec...
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December 20, 2020

Inspections

To ensure that plumbing and gas installations meet minimum requirements for safety, most plumbing projects and gas furnace and appliance installations...
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December 15, 2020

Violations of the Code

If someone else doesn't follow the rules when your plumbing needs work, you could get in trouble. Don't take chances, learn how to be Code-smart.
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December 21, 2020