alert
WSSC Water Launches Two New Financial Assistance Programs on Dec. 1
1764600853
Learn more about both programs
close
alert
What's Your Pipe Type?
1729877861

Helping Homeowners Go Lead-Free

Learn about our lead reduction program
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Do You Need Your WSSC Water Account Number?

We know your WSSC Water account number is needed to pay your water bill. Sometimes you don’t have it right in front of you. So, we have created a page to help you quickly get your account number. 

Access the WSSC Water account number lookup tool.

Last Modified: December 8, 2025, 2:45 pm EST