Get Current

The popular temporary water bill assistance program helps eligible customers with a delinquent balance as of October 1, 2025, by offering forgiveness of a portion of their balance and waiving 100% of late payment charges and turn-on fees.

Eligible residential customers whose household income is below 150% of the Fiscal Year 2025 Area Median Income and those who were impacted by the recent federal government shutdown* may receive the following benefits through January 31, 2026: 

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• Pay half, half forgiven: Customers who pay half of their full account balance (as of the date of their Get Current application) will see the remainder of their balance forgiven.
  • Example: Owe $1,000, pay $500 to Get Current! The remaining $500 will be removed from the account within 24 hours of payment. Plus, 100% of late payment charges and turn-on fees are waived.
• Pay 25%, 25% forgiven: Customers who pay 25% of their full account balance (as of the date of their Get Current application) will see 25% of their balance forgiven.
  • Example: Owe $1,000, pay $250 and $250 will be removed from the account within 24 hours of payment, leaving a balance of $500 to be paid via a 12-month payment plan. Plus, 100% of late payment charges and turn-on fees will be waived upon completion of the payment plan.

Additional Benefits

• The enhanced program also allows customers taking advantage of the current program to extend six-month payment plans to 12 months. 
   
• Customers with a qualifying high bill are also eligible for an adjustment under the enhanced Get Current program. A high bill in this program is defined as having an average daily consumption (ADC) that is 2.5 times the seasonal comparable ADC from the previous year (or current ADC if comparable is unavailable). The adjustment will remove 100% of the excess charges for up to two consecutive billing periods.
  • Example: High ADC 360 gallons, comparable ADC 144 gallons. The high ADC is 2.5 times the comparable. The adjustment would remove the charges in excess of 144 gallons. 

Residential customers above 150% of the area median income are eligible for the 100% waiver of late payment charges and turn-on fees if the delinquent balance is paid in full or a 50% payment is made and the balance paid within six months. Commercial and multi-unit residential accounts with master meters also qualify to have 100% of late payment charges and turn-on fees waived.

* Get Current 150% Area Median Income Limits by Household Size for Prince George’s and Montgomery counties.

• Flexible Payment Plans
• Water Turned Off?   
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• Download the Get Current Flyer (English) (PDF 1.26 MB) / Get Current Flyer (Español) (PDF 1.17 MB)