The WSSC Water Fund

The Water Fund was established in 1994 by WSSC Water employees to help residential customers in financial need pay their water/sewer bills. Since then, more than $1.4 million has been distributed to more than 16,647 people in Montgomery and Prince George’s counties to help them pay their water/sewer bills. In fiscal year 2020, the Water Fund provided life’s most precious resource to 2,847 of our neighbors through the distribution of  nearly $350,000. The Water Fund donations come from generous customers, community members and employee donors.

WSSC Water pays the administrative and promotional fees while The Salvation Army assists clients and manages the fund, so that 100 percent of all donations go directly to those in need. Please make a tax-deductible donation today to the WSSC Water Fund. Your tax-deductible donation ensures that your neighbors will continue to have access to clean, safe and reliable water. 100% of all donations go directly to those in need.

There are several easy ways to donate and support local families:

  • Donate online via PayPal
  • Give When You Pay Your WSSC Water Bill: add any dollar amount when paying your WSSC Water bill
  • Donate via Round Up When You Pay Your Bill: check the box on your bill to give a one-time Round Up donation

If you have questions regarding the Water Fund, please call Customer Service at 301-206-4001, 1-800-634-8400, or email us at

Eligibility and Qualifications

As the administrator of The WSSC Water Fund, the Salvation Army is  responsible for determining whether applicants qualify for assistance. Eligible customers may receive up to $500 in emergency financial assistance per year toward their water/sewer bill. To apply, call The Salvation Army office in the county where you live or go to for more information:

Montgomery County<a href="> for more information:

Prince George's County

The Salvation Army
20021 Aircraft Drive
Germantown, MD 20874
Tel. No: (301) 515-5354
Fax No: (301) 869-3347

The Salvation Army
4825 Edmonston Road
Hyattsville, MD 20781
Tel. No: (301) 277-6103
Fax No: (301) 779-8020


The Water Fund eligibility criteria is primarily based on household income and size. Listed below are the documents needed to apply for emergency financial assistance from The Salvation Army:

  • Copy of your current WSSC Water water/sewer bill in your name
  • Driver’s license, Maryland ID or passport for each adult living in the household;
  • Proof of all household income and cash benefits (eligibility for the Water Fund is outlined below);
  • First page of lease, mortgage statement or Housing Choice (HOC) voucher;
  • If your household receives SNAP (food stamps), a copy of your award letter or card; and
  • Birth certificates for children living in the household.

– based on 200 PERCENT of the federal poverty guidelines

Household Size

Household Annual Gross Income

For families/households with more than 8 persons,
add $8,960 for each additional person.

















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