Water Fund / RoundUp Programs

Water Fund / RoundUp

The Water Fund was established in 1994 by WSSC Water employees to help residential customers who are experiencing financial hardship pay their water/sewer bills. It is funded through the generous donations of customers, community members and WSSC Water employees. The Salvation Army, in each county, administers the Water Fund.  One way we can all easily contribute is through the RoundUp program. 

The Salvation Army is responsible for determining whether applicants qualify for assistance. The maximum allowable annual award is $500 or less.

To apply, you must:

• Receive water/sewer bills in your name;
• Apply to the Salvation Army serving the county in which you reside;
• Present picture identification; and
• Supply proof your income falls within the established threshold. (This threshold is based on two times the federal poverty guidelines and family size.)

If you have questions regarding the Water Fund, please call an agent at 301-206-4001, 1-800-634-8400, or contact us online.

RoundUp

The WSSC Water RoundUp Program offers customers a convenient way to contribute to the Water Fund; annually, approximately 150 neighbors receive assistance from the Water Fund. You can “round up” bill payments to the nearest dollar; the extra change is then donated to the Water Fund.

How can you donate via RoundUp?

1. You can check the box on your bill to give a one-time RoundUp donation or;

2. Call 301-206-4001 and a Customer Service agent will be happy to assist you.

 All donations made to the Water Fund are tax-deductible.

NOTE: As of July 2, 2019, we are no longer be able accept RoundUp donations through the E-Z Pay Direct Debit Program.