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water fund - sharing the essential

Need help paying your water/sewer bill? The Water Fund was established in 1994 by WSSC Water employees to help residential customers in financial need pay their WSSC Water bill. Eligible customers can access the Water Fund multiple times, up to $500 per year. The program is administered by The Salvation Army and funded by generous donations from WSSC Water customers, employees and community partners. 

Eligibility and Qualifications

As the administrator of The Water Fund, The Salvation Army is responsible for determining whether applicants qualify for assistance. Eligible customers may receive access to Water Fund multiple times, up to $500 annually, to assist with their water/sewer bill. When The Salvation Army offices have reached appointment capacity for the month, the next available appointment is always the 1st Monday in the following month.

To apply, call The Salvation Army office in the county where you live or go to for more information:

Montgomery County

Prince George's County

The Salvation Army
20021 Aircraft Drive
Germantown, MD 20874
Tel. No: (301) 515-5354
Fax No: (301) 869-3347


The Salvation Army
4825 Edmonston Road
Hyattsville, MD 20781
Tel. No: (301) 277-6103
Fax No: (301) 779-8020


The Water Fund eligibility criteria is primarily based on household income and size. Listed below are the documents needed to apply for emergency financial assistance from The Salvation Army:

  • Copy of your past due WSSC Water water/sewer bill in your name
  • Driver’s license, Maryland ID or passport for each adult living in the household;
  • Proof of all household income and cash benefits (eligibility for the Water Fund is outlined below);
  • First page of lease, mortgage statement or Housing Choice (HOC) voucher;
  • If your household receives SNAP (food stamps), a copy of your award letter or card; and
  • Birth certificates for children living in the household.
Effective July 1, 2023 - June 30, 2024
Based on 200% of the federal eligibility guidelines
Household Size Household Annual Gross Income
For families/households with more than 8 persons, add $10,284 for each additional person.
1 $29,160
2 $39,444
3 $49,716
4 $60,000
5 $70,284
6 $80,556
7 $90,840
8 $101,124
water fund - sharing the essential logo

Donate to the
Water Fund!

If you have questions regarding the Water Fund, please call a customer service advisor at 301-206-4001,
1-800-634-8400, or contact us online.

Last Modified: January 8, 2024, 11:03 am EST