Billing Adjustment Request
If you receive a larger-than-expected bill, you might be able to request a billing adjustment. Keep reading to learn if you're eligible, and if so, how make your request.
Did you receive a water and sewer bill that is higher than expected? Contact WSSC Water. We will review your account, investigate your concerns, and explain whether a billing adjustment may be available.
How to request a review
Email [email protected] or call 301-206-4001, Monday through Friday, 8 a.m. to 6 p.m.
Please provide your account number or service address and briefly explain your concern. If you know about a plumbing leak or repair, please include that information.
What happens next?
We will review your account and determine whether a billing adjustment may be available. If we need additional information, we will contact you.
Last Modified: November 2, 2026, 2:18 pm EST