Customer Service
What can we help you with today?
Contact Us: (301) 206-4001 | customerservice@wsscwater.com
Want to avoid being on hold? There are fast and easy options to connect with us:
Emergencies
If you need to report a water or sewer emergency - a broken water main, a broken pipe inside your home or a sewer backup into your basement - call us right away.
Emergency Services Center
301-206-4002
IssueTrakr
If you need a fast response, have a complaint, or want to share a compliment, use WSSC Water's IssueTrakr to get in touch. We are here to serve you!
Water main break in your neighborhood?
Sign up for our Customer Notification System to alert you about WSSC Water-related incidents in your area that may affect your service or daily routine.
Connect with us
14501 Sweitzer Lane
Laurel, Maryland 20707
Customer Service Advisors by Phone:
Monday-Friday, 8:00 a.m. - 6:00 p.m.
One Stop Shop:
Monday-Friday, 8:00 a.m. - 5:00 p.m.
Contact Us
301-206-9772
Permit Services Customer Service
301-206-4003 301-206-4001
WSSC Water Customer Connect
Subscribe to Customer Connect today to get your latest WSSC Water news, events, and more.
Faster bill pay in the palm of your hands
We're investing in service across the board, so you can pay a bill, report a problem, and find what you need with a click, a scroll, or a quick call.
