Customer Self-Service
Check out the self-service options on this page to manage your account, pay your bill and find the information you need — all right here at your fingertips, without needing to speak with a Customer Service Advisor.
If you don't find the answer to your question here, you can try our Customer Question Quick Links page or contact Customer Service at 301-206-4001 or [email protected].
Need your WSSC Water account number?
What are the different ways you can pay your bill?
How are your bills calculated?
Did you receive an estimated bill?
Did you receive a higher-than-normal bill?
Do you need help with your bill?
Do you need to start or stop service?
How can you get your water turned back on?
Have additional questions? Email [email protected]
Last Modified: May 13, 2026, 8:33 am EDT