Contact Pay Bill Report Problem Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may request a pay plan or learn more about all of the financial assistance resources. Get started by calling 301-206-4001.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Events

Want to join us at an event or attend a meeting or hearing? Explore below to see where we'll be, when. You can also get updates on the latest official meetings.

View Our Latest Events

WSSC Water hosts many events and meetings and participates in your community. Check the listings below to join us at an upcoming event and stay up-to-date on issues that impact your daily life, your business and your neighborhood. Or use the links at right to review proceedings of the latest official meetings.

Event Type
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Holiday

Columbus Day/Indigenous Peoples' Day - CLOSED

During holidays, administrative offices are closed.  However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers.   ...

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Project Outreach Event

Broad Creek Outreach Meeting

Watch Meeting Dial In: 240-800-7929 Conference ID:  725 003 436#For more information please visit our Community Project meetings page

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Commission Meetings

Commission Meeting, October 18

Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meeting will be broa...

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Project Outreach Event

Pointer Ridge Water Tower Project Community Meeting

This Community Project meeting will be held in-person and virtually via ZoomIn-person meeting to be held at:City of Greenbelt Municipal Building25 Crescent RoadGreenbelt, MD 20770Virtual via ZoomWatch...