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Contact Pay Bill Report Problem Financial Assistance Permits
Customer Service
301-206-4001 (ask for agent)
Weekdays: 7:30 am - 7:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 7:30 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may request a pay plan or learn more about all of the financial assistance resources. Get started by calling 301-206-4001.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information

Learn More about Permit Services

Events

Want to join us at an event or attend a meeting or hearing? Explore below to see where we'll be, when. You can also get updates on the latest official meetings.

View Our Latest Events

WSSC Water hosts many events and meetings and participates in your community. Check the listings below to join us at an upcoming event and stay up-to-date on issues that impact your daily life, your business and your neighborhood. Or use the links at right to review proceedings of the latest official meetings.

Event Type
event
Holiday

Memorial Day - CLOSED

During holidays, administrative offices are closed.  However, in the event of an emergency such as a broken water main or sewer back-up, our 24-hour call center is staffed to assist our customers.   ...