Ben Thompson

Ben Thompson, Director of Production, is a highly skilled utility leader with over 22 years of experience in the public works sector. As director, he oversees vital water and wastewater operations, driving organizational efficiency, regulatory compliance and workforce development for a team of over 350 employees.

Ben holds a Bachelor of Science in Business Administration and is licensed by the Maryland Department of the Environment as a Water 4 operator and superintendent. Throughout his career, he has risen through the ranks, having served as a plant operator, superintendent, and now executive, demonstrating a hands-on understanding of all levels of water utility operations.

In addition to his role at WSSC Water, Ben has contributed extensively to the water industry as a technical trainer for the American Water Works Association (AWWA), delivering training on plant optimization, cybersecurity and financial planning in 14 states. He has also worked as a contract operations consultant, including Baltimore's Fullerton Pilot Water Treatment Plant and the Fort Detrick water treatment plant for the U.S. Army.

Ben currently chairs the Chesapeake Section of the AWWA and the Maryland Board of Waterworks and Waste Systems Operators. He was appointed to this board by Governor Hogan in 2020 and reappointed by Governor Moore in 2023. He represents WSSC Water and advocates for high standards in water system management across Maryland.