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The Customer Service Department is ready to help you when you have a question (or even a complaint) about our service.

WSSC Water is participating in the U.S. Environmental Protection Agency’s (EPA) fifth round of the Unregulated Contaminant Monitoring Rule (UCMR5).  

Here are answers to Frequently Asked Questions about industrial wastewater discharge and the Industrial Discharge Control Program.

A range of regulations governs how we bill for services, collect fees, and handle billing questions, disputes and other issues. Here is an overview of those policies, procedures and regulations.

Homeowners and government, state, and utility projects with construction in the vicinity of WSSC Water's existing easements/infrastructure or that impact our water or sewer mains will n...

Our FOG program is key to preventing sanitary sewer overflows, sewage backups and sewage spills.

WSSC Water is proud to present our annual Water Quality Report, which shows that our record of more than 107 years with zero water quality violations is going strong.