alert
Customer Service Call Center Closed May 28-29
1779309000

For 2-day customer experience workshop

Learn about other ways to manage your account and billing needs.
close
Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

Residential Sub-meter: What Is It, Why Get One?

Filling the pool, watering a large lawn - if you use a lot of water outside your home for big needs such as these, you might want to consider installing a residential sub-meter.

Published on
Basic page

Demolition Practices

If building demolition - total or partial - is in your plans, don't proceed until you have specific certifications from WSSC Water. The certifications you need are described on this page.

Published on
Basic page

Tap Water Analysis Report

WSSC Water analyzes your drinking water for many things including color, hardness, pH, dissolved metals, organic and inorganic matter, pesticides, bacteria, disinfectants and much more. Our online rep...

Published on
Basic page

Ethics Opinions

Advisory opinions, requests for waivers of Code prohibitions, and Code-related complaint reports are listed here.

Published on
Basic page

Avenel

Published on
Basic page

System Development Charge

WSSC Water levies system development charges on new development that connects to the water and sewer system, to pay for the construction of major water and sewer facilities.

Published on
Basic page

About WSSC Water

Established in 1918, WSSC Water is currently among the largest water and wastewater utilities in the nation, with a network of 5,977 miles of drinking water pipeline and over 5,677 mile...

Published on
Basic page

Fats, Oils, & Grease Training

WSSC Water offers free FOG training to Food Service Establishments and Grease Waste Haulers

Published on