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Customer Service
301-206-4001 (ask for agent)
Weekdays: 7:30 am - 7:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 7:30 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may request a pay plan or learn more about all of the financial assistance resources. Get started by calling 301-206-4001.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information

Learn More about Permit Services

Monthly Status Reports

The Monthly Status Report provides summary budgetary and fiscal performance information delineating the Commission’s current and projected financial status.

FY 2022 Monthly Status Reports

FY 2021 Monthly Status Reports

FY 2020 Monthly Status Reports

FY 2019 Monthly Status Reports

    Explore more

    Find more detailed financial information and reports.

    Financial Information

    It takes billions of dollars to operate WSSC Water, and billions more to plan and build all the improvements we have planned. This is how we arrive at...

    Financial Policies

    WSSC Water wants to assure customers, capital markets and rating agencies that we have sound, well-managed financial policies. We invite you to explor...

    Financial Reports

    Investor Relations

    WSSC Water presents this information on our bonds and other debt obligations to provide transparency to our investors and our customers.

    Monthly Status Reports

    The Monthly Status Report provides summary budgetary and fiscal performance information delineating the Commission’s current and projected financial s...

    Last Modified: August 25, 2022, 9:57 am EDT