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Reported Water Main Breaks and Leaks
1769530200
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Drinking water not impacted by sanitary sewer overflow after collapse of DC Water’s sewer main in Montgomery County.
1769184998
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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Monthly Status Reports

The Monthly Status Report provides summary budgetary and fiscal performance information delineating the Commission’s current and projected financial status.

Please note that the DocuSign process the PDFs on this page must go through locks them from future editing, which also locks them from any post-signature accessibility steps. 

To request an accessible version of any of these monthly status reports, please contact webmaster@wsscwater.com. 

FY 2026 Monthly Status Reports

FY 2025 Monthly Status Reports

FY 2024 Monthly Status Reports

FY 2022 Monthly Status Reports

FY 2021 Monthly Status Reports

FY 2020 Monthly Status Reports

FY 2019 Monthly Status Reports

Explore more

Find more detailed financial information and reports.

Financial Information

It takes billions of dollars to operate WSSC Water, and billions more to plan and build all the improvements we have planned. This is how we arrive at...

Financial Policies

WSSC Water wants to assure customers, capital markets and rating agencies that we have sound, well-managed financial policies. We invite you to explor...

Financial Reports

Investor Relations

WSSC Water presents this information on our bonds and other debt obligations to provide transparency to our investors and our customers.

Monthly Status Reports

The Monthly Status Report provides summary budgetary and fiscal performance information delineating the Commission’s current and projected financial s...

Last Modified: February 13, 2026, 1:09 pm EST