Customer Service
301-206-4001
Weekdays: 8:00 am - 6:00 pm
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 1-800-828-6439
TTY: 301-206-8345
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.
We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.
Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.
Go to ePermitting
Accessibility Note: The PDFs on this page are not accessible for those using assistive technology such as screen readers. If you need us to provide any of the files in this section in an accessible format, please contact us at [email protected].
Audited Annual Financial Reports
- June 30, 2025 (PDF 1.95 MB)
- June 30, 2024 (PDF 4.8 MB)
- June 30, 2023 (PDF 3.8 MB)
- June 30, 2022 (PDF 7.13 MB)
Information on WSSC Water Finances
Last Modified: June 2, 2026, 10:54 am EDT