Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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New Employee Information

WELCOME to WSSC Water!  We are excited that you have decided to come and grow your career with us!

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Site Map

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Site Utility Forms

Forms and helpful information for Site Utility projects are listed on this page.

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Our Leadership

We are entrusted by our community to provide safe and reliable water, life's most precious resource, and return clean water to our environment, all in an ethically and financially responsible manner.&...

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WSSC Water Financial Assistance Programs

Through our enhanced financial assistance programs, we are committed to helping customers pay their water bills. We offer financial assistance programs and encourage customers to subscribe to our fina...

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Unidirectional Flushing (UDF)

Unidirectional flushing is a proactive method of cleaning water distribution pipes to improve water quality and restore capacity in your neighborhood.

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Pay My Bill

WSSC Water offers you several ways to pay your bill. Simply choose the option that works best for you.

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