Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

The WSSC Water Fund

The Water Fund provides assistance to customers in financial need and is funded entirely by contributions from customers, employees, and other sources.

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Brighton Dam Azalea Garden

 Brighton Dam’s Azalea Garden is home to more than 22,000 azalea bushes over 5 acres in a hardwood forest.

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Watershed Recreation User Program

Our watershed recreation user program provides public recreational access to WSSC Water's privately owned watershed for activities such as picnicking, shoreline fishing and more.

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Watershed Maps and Directions

Our watershed properties extend to eight areas for recreational activities. Find information about each area and directions on how to get there.

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Financial Information

It takes billions of dollars to operate WSSC Water, and billions more to plan and build all the improvements we have planned. This is how we arrive at those big numbers.

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Industrial Discharge Control Program

WSSC Water's Industrial Discharge Control Program, recognized as an Outstanding Pretreatment Program, was formed to regulate and monitor industrial discharges to the sewer system.

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Drinking Water Sampling

This page is for customers who have been contacted by WSSC Water to participate in drinking water sampling.Participation is by invitation only. Customers are selected based on a list approved by the M...

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