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Emergency Water Main Repair
1770676200

2201-2319 Glenallan Ave., Silver Spring
Water station opening at 9:30 a.m. at 12800 Layhill Rd.

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Reported Water Main Breaks and Leaks
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Drinking water not impacted by sanitary sewer overflow after collapse of DC Water’s sewer main in Montgomery County.
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The Communications Office is the public face of WSSC Water

This office's key responsibility is to keep the public informed on everything from maintenance work to crisis communications. On any given day, staffers issue press releases, manage media relations, respond to press inquiries, monitor social media and promote WSSC Water's people and services. The office also produces website content and numerous publications, such as WSSC Water's annual report, the "Customer Pipe Line" newsletter, the Water Quality Report and informational pieces.  

Meet the Director

The Communications Office includes:

External Communications/Livestream

One of WSSC Water's strategic priorities is to achieve and maintain relationships and partnerships with our customers and other stakeholders. This section distributes important information and educates the public about WSSC Water through meetings, marketing materials, media relations and social media. For more information on the External Communications/Livestream section, call us at 301-206-8100.

Internal Communications

This section conveys WSSC Water's key messages through communications to our employees through various communication methods to accelerate employee engagement and culture.  

Web Content and Design

This section works to capture the essence of WSSC Water, from maintaining fresh website content on both inter-and-intranets to providing compelling graphic imagery to explain information in simpler terms, to compelling photography that documents the history of WSSC Water and its employees.

Communications Office

Last Modified: February 5, 2026, 4:46 pm EST