Two New WSSC Water Financial Assistance Programs, One Goal: Helping Customers in Need

Laurel, Md. – December 1, 2025 – WSSC Water is reinforcing its commitment to providing greater financial relief to customers struggling to pay their water/sewer bills by launching two new temporary assistance programs today – the Emergency Customer Relief Fund and the expanded Get Current Temporary Water Bill Assistance Program.

Emergency Customer Relief Fund

In partnership with United Way of the National Capital Area, WSSC Water is providing one-time assistance up to $750 for eligible customers struggling to pay past-due water/sewer bills. Eligible customers are encouraged to act now as the $2.4 million fund is on a first-come, first serve basis. Visit the fund's webpage to check eligibility requirements and apply.

“This generous commitment from WSSC Water will provide much needed relief to Prince George’s and Montgomery County families who are among the more than 600,000 ALICE households in the region who are struggling to pay utility bills and afford basic needs like food, housing and health care,” said Rosie Allen-Herring, President and CEO, United Way of the National Capital Area. “The government shutdown may be over, but ripple effects and ongoing economic uncertainty persist.”

“Together with partners like United Way of the National Capital Area, we are continuing to provide meaningful relief to customers facing financial challenges,” said WSSC Water General Manager and CEO Kishia L. Powell. “These programs are possible thanks to our commissioners, whose commitment to affordability ensures we can continue providing essential services while supporting families in need.”

Get Current Temporary Water Bill Assistance Program 

The popular program continues with expanded eligibility income criteria to include federal workers impacted by recent government actions. It launches today and runs through December 31, 2025. Benefits include:

• Pay half, half forgiven: Customers who pay half of their account balance (as of the date of their Get Current application) will have the remaining balance forgiven.
  • Example: Owe $1,000, pay $500, and the remaining $500 will be removed from the account within 24 hours of payment. Plus, 100 percent of late payment charges and turn-on fees are waived.
     
• Pay 25 percent, 25 percent forgiven: Customers who pay 25 percent of their full account balance (as of the date of their Get Current application) will have 25 percent of their balance forgiven.
  • Example: Owe $1,000, pay $250 and $250 will be removed from the account within 24 hours of payment, leaving a balance of $500 to be paid via a 12-month payment plan. Plus, 100 percent of late payment charges and turn-on fees will be waived upon completion of the payment plan. 

To review additional Get Current benefits, eligibility requirements and apply, visit wsscwater.com/getcurrent.

To learn more about WSSC Water’s financial assistance programs, visit wsscwater.com/assistance.