Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Tank interior roof repairs, roof rafter have been replaced, pits repaired by being welded and covered with covering plating. The welders work off the scaffolding that is shown in the picture.
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Existing PCCP pipe and new adapter (white) to facilitate installation of new DIP 24-inch water main on site that runs to tank.
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Completing a test pit with a vacuum truck to determine the location of the existing gas main to locate and confirm its depth. A vac truck uses suction to remove soil and eliminates the risk of damaging existing utilities.
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The containment raised around the tank; contains the abrasive blasting material and over spray from painting the tank.
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New fire hydrant installed on site to be used in the future to provide contractors with access to water.
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Absravise blasting and primer coat (gray) progress photo to the exterior of the tank.
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The interior dry area of the tank and fluted column finish coat of the new epoxy coating.
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New altitude valve vault floor poured and setting up forms for the altitude valve vault walls.