Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Plumbing and Fuel Gas Board Meeting

MS TEAMS Meeting Link Meeting ID: 217 125 629 344 8 Passcode: vw7Bt9UU Call-in(AUDIO ONLY): 240-800-7929 Conference ID: 118 080 475#

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Montgomery County Agricultural Fair

Look for us at the fair. We can't wait to see you!August 9 - 16.10 AM - 9 PMTimes subject to availability. 

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Public Hearing on FY 27 Preliminary Proposed Operating Budget

Prince George’s County Wednesday, January 28, 2026, at 7 p.m.  These are planned as in-person meetings with an option to view via livestream. Can’t attend? Livestream available via Prin...

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Parkwood Drive I Water Main Replacement Project

Watch MeetingDial In: +1 240-800-7929Conference ID: 801 417 602#For more information, please visit our Community Project meetings page

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Titonka Way Water Main Replacement Project

Watch MeetingDial In: +1 240-800-7929Conference ID: 588 257 836#For more information, please visit our Community Project meetings page

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Prince George's County Fair

Thursday, September 4: 5 PM - 10 PMFriday, September 5: 5 PM - 10 PMSaturday, September 6: 11 AM - 10 PMSunday, September 7: 11 AM - 6 PM 

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