Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

Commission Meeting, June 18

Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meeting&nb...

Published on
Event |

Groveton Dr Sewer Rehabilitation Project

Watch MeetingDial In: +1 240-800-7929Conference ID: 527 609 438#For more information, please visit our Community Project meetings page

Published on
Event |

Chevy Chase Sewer Rehabilitation Project

Watch MeetingDial In: +1 240-800-7929Conference ID: 944 720 11#For more information, please visit our Community Project meetings page

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Event |

Trailway Drive Water Main Replacement Project

Join MeetingDial In: +1 240-800-7929Conference ID: 339 925 333#For more information, please visit our Community Project meetings page

Published on
Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually.Watch Open Session: Teams Phone: 240-800-7929; Conference ID: 598 669 106#

Published on
Event |

Quarterly Water Main Replacement Projects

Preview upcoming water main replacement projects involving the replacement and rehabilitation of aging water infrastructure nearing the end of its life cycle. Explore teaming opportunities and ne...

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Event |

Commission Meeting, June 17

Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meeting&nb...

Published on
Event |

Commission Meeting, July 16

Public may attend meeting in person or virtually via the call-in information below should they wish to provide public comment.Public Viewing / Participation Details Watch: Virtual meeting&nb...

Published on
Event |

Forest Heights Force Main Replacement Project

Join MeetingDial In: +1 240-800-7929Conference ID: 602 056 174#For more information, please visit our Community Project meetings page

Published on
Event |

White Oak Water Main Replacement Project

Join MeetingDial In: +1 240-800-7929Conference ID: 285 056 306#For more information, please visit our Community Project meetings page

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