Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Secondary Landing Page

Cross-Connection Control & Backflow Prevention

WSSC Water started the Cross-Connection Control Program to keep the drinking water safe for everyone. Unprotected or improperly protected cross-connections and backflow can create unsafe drinking wate...

Published on
Secondary Landing Page

WSSC Water Rates and Billing

We take great care to ensure that our rates and fees are determined with fairness for you, our customers, with our financial stability in mind, and to ensure that we continue to deliver quality servic...

Published on
Secondary Landing Page

Procurement

Log into the Supplier Portal.

Published on
Secondary Landing Page

Meters

Did you receive an estimated bill?

Published on
Secondary Landing Page

Reporting Water and Sewer Emergencies and Problems

If you're experiencing a water emergency (a broken water main) or a sewer emergency (a backup into your home), call 301-206-4002, report the problem on our mobile app or email ...

Published on
Secondary Landing Page

Major Projects

For more than 107 years, WSSC Water has delivered safe, clean water to Montgomery and Prince George’s county residents. To continue doing so requires the ongoing maintenance of thousands of miles of w...

Published on
Customer Service Landing Page

Customer Service

What can we help you with today? Contact Us: (301) 206-4001 | [email protected] Want to avoid being on hold? There are fast and easy options to connect with us: #LOSETHEWAIT

Published on
Aggregate Listing Page

Commission Public Meetings

Beginning in September 2021, all future commission meetings can be found on our Live and Archived Webcasting page. Live and Archived Webcasts

Published on