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Scheduled Shutdown Alert
1779996548

1612 Arcola Avenue, Silver Spring 
Water Station available at 5pm

Learn more about the scheduled repair
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Customer Service Call Center Closed May 28-29
1779309000

For 2-day customer experience workshop

Learn about other ways to manage your account and billing needs.
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Procurement

Log into the Supplier Portal.

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Customer Service Landing Page

Customer Service

What can we help you with today?Contact Us: 301-206-4001 | [email protected] to avoid being on hold? There are fast and easy options to connect with us:Customer Self-Service

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Commission Public Meetings

Beginning in September 2021, all future commission meetings can be found on our Live and Archived Webcasting page. Live and Archived Webcasts

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Sanitary Sewer Overflow Reports Breaks/Overflows

A sewer pipe blockage, a break in a pipe, or a number of issues can cause a sanitary sewer overflow. An SSO is the discharge of untreated wastewater from a sanitary sewer system. WSSC Water always inf...

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Newsroom

Stay up-to-date with what's going on at WSSC Water. 

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Public Notices

Important Public Notices from WSSC Water. 

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Pipeline Quarterly Newsletter

WSSC Water wants you to stay in the know about everything that's going on: new developments, new programs, service updates and so much more!

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Events

Want to join us at an event or attend a meeting or hearing? Explore below to see where we'll be, when. You can also get updates on the latest official meetings.

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