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Scheduled Shutdown Alert
1779996548

1612 Arcola Avenue, Silver Spring 
Water Station available at 5pm

Learn more about the scheduled repair
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Customer Service Call Center Closed May 28-29
1779309000

For 2-day customer experience workshop

Learn about other ways to manage your account and billing needs.
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Emergency Water and Sewer Problems

If you're experiencing a water emergency (a broken water main) or a sewer emergency (a backup into your home), call 301-206-4002, report the problem on our mobile app or email emer...

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Our Watershed

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WSSC Water: Committed to Quality and Safety

WSSC Water is committed to providing you with safe, clean drinking water of the highest quality. If you have a water quality complaint or a water emergency, call our Emergency Services Center at ...

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Plumbing and Inspections

Ready to request an inspection of the job you just finished? Want to be sure your work has no code violations? Or maybe you're ready to take the WSSC Water exam to get your plumber's license? You'll f...

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Cross-Connection Control & Backflow Prevention

WSSC Water started the Cross-Connection Control Program to keep the drinking water safe for everyone. Unprotected or improperly protected cross-connections and backflow can create unsafe drinking wate...

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Meters

Did you receive an estimated bill?

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Reporting Water and Sewer Emergencies and Problems

If you're experiencing a water emergency (a broken water main) or a sewer emergency (a backup into your home), call 301-206-4002, report the problem on our mobile app or email ...

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WSSC Water Rates and Billing

We take great care to ensure that our rates and fees are determined with fairness for you, our customers, with our financial stability in mind, and to ensure that we continue to deliver quality servic...

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Major Projects

For more than 108 years, WSSC Water has delivered safe, clean water to Montgomery and Prince George’s county residents. To continue doing so requires the ongoing maintenance of thousands of miles of w...

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