Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Landing Page

WSSC Water: Who We Are

As an anchor institution, WSSC Water is central to the wellbeing of our communities. For more than 100 years, we have proudly provided safe, seamless and satisfying water services, making the essentia...

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Landing Page

Get Involved

Join us at an event, invite us to yours or donate to the Water. There are many opportunities to get involved at WSSC Water. Pick the one that’s best for you. 

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Landing Page

What We Do

WSSC Water ensures all communities thrive by ethically delivering safe, reliable and sustainable water and wastewater services. Highlighted below are the many ways we work every day to keep our commi...

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Secondary Landing Page

Design and Construction

For designing and developing projects of all sizes - whether new development or a remodel - this page will guide you to the forms you need, the rules & regulations you need to know, explain fees, ...

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Permit Services

Because permit and plan review can all be done online, this office will open with limited staff. To submit a permit or learn more about connecting to WSSC Water’s system, customers are strongly encou...

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Secondary Landing Page

Codes, Standards, Policies and Procedures

There's a lot to know when working on any project that connects to WSSC Water. Here's where to find the information you need on code, policies, procedures, specifications, forms and more.

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Secondary Landing Page

Emergency Water and Sewer Problems

If you're experiencing a water emergency (a broken water main) or a sewer emergency (a backup into your home), call 301-206-4002, report the problem on our mobile app or email emer...

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Secondary Landing Page

Our Watershed

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WSSC Water: Committed to Quality and Safety

WSSC Water is committed to providing you with safe, clean drinking water of the highest quality. If you have a water quality complaint or a water emergency, call our Emergency Services Center at ...

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Secondary Landing Page

Plumbing and Inspections

Ready to request an inspection of the job you just finished? Want to be sure your work has no code violations? Or maybe you're ready to take the WSSC Water exam to get your plumber's license? You'll f...

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