alert
Recreational Water Contact Health Advisory
1784664644

Applies to T. Howard Duckett Reservoir

Read the news release.
close
alert
Residential Water Service Disconnections have resumed
1781296197
Learn about our Financial Assistance Programs
close
alert
Regional Drought Watch
1780510546
Read COG news release on 2026 drought watch
close
Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

ePlan Review

All new project submittal requests for ePlan Review must be submitted via the ePermitting system.

Published on
image
The Cost of a Toilet Leak Wide_Jul2025.png
Toilet leaks are the leading cause of high water bills. As discussed in the following statistics, the numbers add up quickly, no matter how small or large the leak. For a small leak, which may add 200 gallons per day, you'll add an estimated $451 on top of your regular bill. For a medium leak, which may add 2,000 gallons per day, you'll add an estimated $5,226 on top of your regular bill. For a large leak, which may add 4,000 gallons per day, you'll add an estimated $10,531 on top of your regular bill.

Financial Assistance Guide

WSSC Water does not track or report any information customers submit through this financial assistance guide. The guide is meant to help customers determine which financial assistance programs they are eligible for. 

Customers will only need to provide proof for any of their responses if they decide to apply for whatever assistance this guide recommends.

Financial Assistance Options

Open to all WSSC Water Customers
Assistance Programs
For Montgomery County Residents
Assistance Programs
For Prince George’s County Residents
Assistance Programs
Other Financial Assistance Resources

Other Resources

Contact a Customer Advocate

Our Customer Advocates are in your communities every day, carrying out their mission to serve as liaisons between you and WSSC Water.

Contact an Advocate
The WSSC Water Fund

The Water Fund provides assistance to customers in financial need and is funded entirely by contributions from customers, employees, and other sources...

Learn More About the Water Fund
Financial Wizard
  • County
  • Property type
  • Bill Ownership Confirmation
  • Property Occupancy
  • Age
  • Household income range
1 of 6

Find the Right Assistance Option for You

What county do you live in?