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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Event Date
Sep 11 Sep 11
Event Type
Procurement Events

Sewer Rehabilitation, Replacement and/or Relocation Projects Upcoming Contract Outreach Event

Register for this event – September 11, 10 am - 11:30 am  Sewer Rehabiiltation, Replacement and/or Relocation Projects  Learn about other upcoming Contract Outreach Events for FY 20...

Event Date
Aug 27 Aug 27
Event Type
Procurement Events

Information Technology Services Upcoming Contract Outreach Event

Register for this event – August 27, 10 am -11:30 am Software Application Development Services   Oracle Utilities Suite Upgrade and Managed Services   IT Hardware/So...

Event Date
Aug 14 Aug 14
Event Type
Procurement Events

Environmental Engineering Services Basic Order Agreement Upcoming Contract Outreach Event

Register for this event - August 14, 10 am - 11:30 am Environmental Engineering Services Basic Order Agreement (BOA) in Environmentally Sensitive Areas (ESA)  Learn about other upcoming Cont...

Event Date
Aug 13 Aug 13
Event Type
Procurement Events

Construction & Landscaping Services Upcoming Contract Outreach Event

Register for this event - August 13, 10 am - 11:30 am Commercial Landscaping and Restoration Services  Area Water Sewer House Connection Construction  Leland Street 54-inch Large Valve ...

WSSC Water Crews Quickly Respond to Sanitary Sewer Overflow in Germantown

Crews On-Site Working to Install Bypass to Stop Overflow  Drinking Water NOT Impacted 
Read more
August 8, 2024
News Release
Event Date
Sep 04
Event Type
Finance

Proposed FYs 2026-2031 Capital Improvements Program (CIP) Public Hearing - Montgomery County

Location: Stella B Werner Building, 3rd Floor Hearing Room, 100 Maryland Ave, Rockville, MD 20850Time: 7:00 PMHearing will be livestreamed by Montgomery County CableCopies of the preliminary draft of ...

Event Date
Sep 03
Event Type
Project Outreach Event

Village in the Woods Water Main Replacement and Extension Project Community Meeting

Watch Meeting Dial In: 240-800-7929 Conference ID: 737 709 734# For more information please visit our Community Project meetings page

System Maintenance Alert - August 10

Read more
August 10, 2024
Alert

System Maintenance Alert - August 18

Read more
August 18, 2024
Alert

Emergency Water Main Repair - Laurel

Read more
August 1, 2024
Alert

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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