alert
System Maintenance Alert
1780002000

from 10 p.m. on Friday, May 29, until 11 p.m. on Sunday, May 31

Learn which apps will be affected
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alert
Scheduled Shutdown Alert
1779996548

1612 Arcola Avenue, Silver Spring 
Water Station available at 5pm

Learn more about the scheduled repair
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Customer Service Call Center Closed May 28-29
1779309000

For 2-day customer experience workshop

Learn about other ways to manage your account and billing needs.
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Procurement Events

Information Technology Services Upcoming Contract Outreach Event

Register for this event – August 27, 10 am -11:30 am

  • Software Application Development Services  

  • Oracle Utilities Suite Upgrade and Managed Services  

  • IT Hardware/Software Basic Order Agreement (BOA) 

Learn about other upcoming Contract Outreach Events for FY 2025

WSSC Water Procurement Office and Office of Supplier Diversity and Inclusion
(EDT)
14501 Sweitzer Lane, Auditorium, Laurel, MD 20707