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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Event Date
Apr 02 Apr 02
Event Type
Project Outreach Event

WSSC Water & Prince George’s County DPIE Clinton Area Project Updates Virtual Meeting

Join Meeting Dial In: +1 240-800-7929 Conference ID: 323 481 190#For more information, please visit our Community Project meetings page

Event Date
Apr 22 Apr 22
Event Type
Procurement Events

Early Engagement Session: Rehabilitation of the 102-inch Anacostia Trunk Sewer Project

Join us to learn about the upcoming Rehabilitation of the 102-inch Anacostia Trunk Sewer project.The project includes the rehabilitation of roughly 1.25 miles of 102-inch reinforced concrete pipe and ...

Event Date
Sep 03
Event Type
Finance

Proposed FYs 2028-2033 Capital Improvements Program (CIP) - Prince George's County

Location: 1st Floor Council Hearing Room, Wayne Curry Administration Building, 1301 McCormick Drive, Largo, Maryland 20774 Time: 7:00pmCopies of the preliminary draft of the proposed CIP will be ...

Event Date
Sep 02
Event Type
Finance

Proposed FYs 2028-2033 Capital Improvements Program (CIP) Public Hearing - Montgomery County

Location: Stella B Werner Building, 3rd Floor Hearing Room, 100 Maryland Ave, Rockville, MD 20850Time: 7:00 PMCopies of the preliminary draft of the proposed CIP will be available online by August 15,...

Event Date
Apr 16 Apr 16
Event Type
Procurement Events

Early Engagement Session: Cleaning and Restoration Services Contract

Join us to learn about the upcoming Cleaning and Restoration Services contract.Contract details include providing emergency professional cleaning, restoration and structural repair services for public...

WSSC Water Collaborates on $150,000 Research Grant to Advance Artificial Intelligence (AI) for Water Resource Recovery Operations

Regional Utilities and Technology Partners Apply AI to Enhance Plant Performance  
Read more
March 26, 2026
News Release

Emergency Sewer Repair Temporarily Impacting Water Service

Read more
March 26, 2026
Alert

Emergency Water Main Repair - Upper Marlboro

Read more
March 25, 2026
Alert

Emergency Water Main Repair - Fort Washington

Read more
March 25, 2026
Alert

Emergency Water Main Repair - Suitland

Read more
March 23, 2026
Alert

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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