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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Final Update - 1:20 p.m., Monday, February 2, 2026: Essential-Water-Use-Only Request LIFTED

Water Distribution System Demands and Pressure Have Stabilized  Crews Continue Repairing Broken Water Mains Around the Clock with Support from Em...
Read more
February 2, 2026
News Release

Emergency Water Main Repair - Capitol Heights

Read more
February 2, 2026
Alert

Emergency Water Main Repair - Capitol Heights

Read more
February 1, 2026
Alert

Actualización 1 p.m., domingo 1 de febrero de 2026: Solicitud de uso esencial del agua continuará durante el fin de semana para todos los clientes de WSSC Water debido al frío extremo y al aumento significativo de roturas y fugas en tuberías principales

Se pide a los clientes de WSSC Water que reporten agua que vea fluyendo por calles y derechos de paso Más roturas = más zonas de trabajo: Se...
Read more
February 1, 2026
News Release

Update 1 p.m., Sunday, February 1, 2026: Essential-Water-Use-Only Request to Continue Through Weekend for All WSSC Water Customers Due to Extreme Cold and Significant Increase in Water Main Breaks and Leaks

WSSC Water Customers Also Urged to Report Water Surfacing/Flowing in Streets and Rights of WayMore Breaks = More Work Zones: Drivers Urged to Slow Dow...
Read more
February 1, 2026
News Release

Update 1:05 p.m., Saturday, January 31, 2026: Essential-Water-Use-Only Request to Continue Through Weekend for All WSSC Water Customers Due to Extreme Cold and Significant Increase in Water Main Breaks and Leaks

WSSC Water Customers Also Urged to Report Water Surfacing/Flowing in Streets and Rights of WayMore Breaks = More Work Zones: Drivers Urged to Slow Dow...
Read more
January 31, 2026
News Release

Update 1:50 p.m., Friday, January 30, 2026: Essential-Water-Use-Only Request Expected to Continue Through Weekend for All WSSC Water Customers Due to Extreme Cold and Significant Increase in Water Main Breaks and Leaks

WSSC Water Customers Also Urged to Report Water Surfacing/Flowing in Streets and Rights of WayCustomer Conservation Efforts Are Helping Preserve Water...
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January 30, 2026
News Release

Emergency Water Main Repair - Upper Marlboro

Read more
January 30, 2026
Alert

Actualización – 6:10 p. m., jueves 29 de enero de 2026: Se espera que la solicitud de uso exclusivo de agua esencial continúe durante el fin de semana para todos los clientes de WSSC Water debido al frío extremo y al aumento significativo de roturas y fug

También se pide a los clientes que reporten agua que salga o fluya por calles y derechos de paso Los esfuerzos de conservación de los clientes es...
Read more
January 29, 2026
News Release
Event Date
Feb 12 Feb 12
Event Type
Project Outreach Event

Beaverdam Low-Impact Environmentally Sensitive Area Project #CI7583A23 Community Meeting

Join Meeting Dial In: +1 240-800-7929 Conference ID: 513 481 758# For more information, please visit our Community Project meetings page

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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