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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Emergency Water Main Repair - Hyattsville

Read more
January 24, 2026
Alert

Emergency Water Main Repair - Damascus

Read more
January 23, 2026
Alert

WSSC Water is Winter Ready Ahead of Predicted Snowstorm

Crews Working Around the Clock to Minimize Customer Impacts Systemwide Preparations Underway to Maintain Service During Extreme Cold Custome...
Read more
January 23, 2026
News Release
Event Date
Mar 15

Commissioners' Engineering Scholarship Program Application Ends

Event Date
Feb 15 Mar 15
Event Type
Miscellaneous

Commissioners' Engineering Scholarship Program Application Available

WSSC Water offers annual scholarships to college students majoring in engineering fields that are vital to the work of WSSC Water. The goal of the scholarship program is to provide financial assistanc...

System Maintenance Alert - January 24

Read more
January 23, 2026
Alert

WSSC Water Hosts Public Hearings on $1.9 Billion Preliminary Proposed Fiscal Year 2027 Budget

Outcome-Based Budget Invests in Public Health, Customer Assistance and Reliable Service Operating and Capital Budget Overview Presented for Custo...
Read more
January 22, 2026
News Release

Scheduled Water Main Repair - Temple Hills

Read more
January 23, 2026
Alert

Emergency Water Main Repair - Landover

Read more
January 21, 2026
Alert

WSSC Board of Ethics Opening

Read more
January 20, 2026
Public Notices

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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