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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Event Date
Jan 07 Jan 07
Event Type
Project Outreach Event

Western Branch Sewer Rehabilitation Projects Task Order 114 & Task Order 115 Projects Community Meeting

Join Meeting Dial In: +1 240-800-7929 Conference ID: 234 252 040#For more information, please visit our Community Project meetings page

Event Date
Jan 07 Jan 07
Event Type
Project Outreach Event

Watts Branch Roads TO 119 & TO 120 Sewer Main Rehabilitation Projects Community Meeting

Join Meeting Dial In: +1 240-800-7929 Conference ID: 660 468 832#For more information, please visit our Community Project meetings page

Event Date
Jan 06 Jan 06
Event Type
Project Outreach Event

Beaverdam Low Impact Environmentally Sensitive Area Project Community Meeting

Join Meeting Dial In: +1 240-800-7929 Conference ID: 473 139 369#For more information, please visit our Community Project meetings page

Event Date
Jan 05 Jan 05
Event Type
Project Outreach Event

Laurel Sewer Rehabilitation Project Community Meeting

Join Meeting Dial In: +1 240-800-7929 Conference ID: 542 465 500#For more information, please visit our Community Project meetings page

Event Date
Jan 07 Jan 07
Event Type
Procurement Events

Early Engagement Session: Anacostia Depot Reconfiguration Construction

Join us to learn about the upcoming Anacostia Depot Reconfiguration Construction project.Project details include major and minor building construction, renovations, alterations, rehabilitation, and up...

Event Date
Jan 14 Jan 14
Event Type
Procurement Events

Early Engagement Lunch & Learn: WSSC Water Police & Homeland Security Contracts

Join us to learn about several upcoming WSSC Water Police & Homeland Security contracts. Contract details include the development and delivery of a Security Management Plan, along with associ...

WSSC Water Extends Financial Assistance to Support Customers

Get Current Program Extended Through End of January to Help Customers Get Back on Track Emergency Customer Relief Fund Available for Neighbors Fa...
Read more
December 30, 2025
News Release

Bob Buglass

Process and Systems Engineering Division Manager

Emergency Water Main Repair - Takoma Park

Read more
December 29, 2025
Alert

Emergency Water Main Repair - Hyattsville

Read more
December 27, 2025
Alert

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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