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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services
Event Date
Aug 01
Event Type
Project Outreach Event

Allentown 16" Water Transmission Main Replacement Project Community Meeting

Watch Meeting Dial In: 240-800-7929 Conference ID:  536 108 263# For more information please visit our Community Project meetings page

Emergency Water Main Repair - Takoma Park

Read more
June 27, 2024
Alert

Kenneth Simons

Government Affairs Manager

Meters

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Emergency Water Main Repair - District Heights

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June 25, 2024
Alert

Emergency Water Main Repair - District Heights

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June 24, 2024
Alert

Emergency Water Main Repair - Capitol Heights

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June 22, 2024
Alert

Emergency Water Main Repair - Hyattsville

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June 21, 2024
Alert

System Maintenance Alert

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June 21, 2024
Alert

T. Eloise Foster Elected New WSSC Water Commission Chair for Fiscal Year 2025

Mark J. Smith Elected Vice Chair  
Read more
June 18, 2024
News Release

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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