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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Emergency Water Main Repair - Capitol Heights

Read more
August 1, 2024
Alert
Event Date
Oct 10 Oct 10
Event Type
Procurement Events

Parkway Water Resource Recovery Facility (WRRF) Electrical Upgrades Upcoming Contract Outreach Event

Register for this event - Thursday, October 10, 10 - 11:30 am Learn about other upcoming Contract Outreach Events for FY 2025

FINAL UPDATE 8:30 A.M. Thursday, August 22

WSSC Water Lifts Essential Water Use Only Request for Customers in the Camp Springs Area of Southern Prince George’s County  Project to Make Wat...
Read more
August 22, 2024
News Release

Essential Water Use Only Request Continues – UPDATE 12:00 P.M. Wednesday, August 21

WSSC Water Greatly Appreciates Ongoing Water Conservation by Customers in the Camp Springs Area of Southern Prince George’s County and Encourages Cont...
Read more
August 21, 2024
News Release

Essential Water Use Only Request Continues – UPDATE 9:30 P.M. Tuesday, August 20 - Next Update Expected at 12 p.m. on Wednesday, August 21, Unless Conditions Change

WSSC Water Greatly Appreciates Ongoing Water Conservation by Customers in the Camp Springs Area of Southern Prince George’s County and Encourages Cont...
Read more
August 20, 2024
News Release

Urgent Request – UPDATE 2:15 p.m. Tuesday, August 20, 2024 WSSC Water Continues to Ask Customers in the Camp Springs Area of Southern Prince George’s County to Limit Water Consumption to Essential Use Only

WSSC Water Continues to Ask Customers in the Camp Springs Area of Southern Prince George’s County to Limit Water Consumption to Essential Use Only - W...
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August 20, 2024
News Release

System Maintenance Alert - September 15

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September 15, 2024
Alert

Urgent Request – UPDATE 9:15 a.m. Tuesday, August 20, 2024 WSSC Water Continues to Ask Customers in the Camp Springs Area of Southern Prince George’s County to Limit Water Consumption to Essential Use Only

Water Main Construction Work Impacted Flow to Camp Springs Water Storage Tank   Immediate Conservation Efforts Could Avoid a Boil Wate...
Read more
August 20, 2024
News Release

Urgent Request – UPDATE 6:45 a.m. Tuesday, August 20, 2024 WSSC Water Continues to Ask Customers in the Camp Springs Area of Southern Prince George’s County to Limit Water Consumption to Essential Use Only

Water Main Construction Work Impacted Flow to Camp Springs Water Storage Tank   Immediate Conservation Efforts Could Avoid a Boil Wate...
Read more
August 20, 2024
News Release

Urgent Request – UPDATE 4:00 a.m. Tuesday, August 20, 2024 - WSSC Water Continues to Ask Customers in the Camp Springs Area of Southern Prince George’s County to Limit Water Consumption to Essential Use Only

Water Main Construction Work Impacted Flow to Camp Springs Water Storage Tank   Immediate Conservation Efforts Could Avoid a Boil Water Advi...
Read more
August 19, 2024
News Release

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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