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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   


One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  


Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   


Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

WSSC Water Lifts Recreational Water Contact Health Advisory for Triadelphia Reservoir

Watershed Users Can Safely Resume Activities
Read more
October 4, 2024
News Release
Event Date
Oct 16 Oct 16
Event Type
Project Outreach Event

Clinton Zone 42" Water Main Installation Project Community Meeting

Watch Meeting Dial In: 240-800-7929 Conference ID: 424 420 479# For more information, please visit our Community Project meetings page

Paymentus Offline Alert

Read more
September 30, 2024
News Release

System Maintenance scheduled.

Multiple applications may be intermittently available.
Read more
September 27, 2024
Event Date
Nov 06 Nov 06
Event Type
Project Outreach Event

Quarterly Water Main Replacement Projects Upcoming Contract Outreach Event

This is a Construction Solicitation for Contractors. Register for this event – November 6, 2:00 pm - 3:30 pm  

Event Date
Nov 07 Nov 07
Event Type
Project Outreach Event

Cherry Hill Rd. Water Main Replacement Project- BR63255A17 Community Meeting

Watch Meeting Dial In: (240) 800-7929 Conference ID: 497 569 630# For more information please visit our Community Project meetings page

Limited Customer Service Advisors Available

Read more
September 19, 2024
Alert

Commissioners Welcome Jonathan Powell as Newest WSSC Water Commissioner Representing Montgomery County

Powell Brings Over 20 Years of Systems Engineering, Business and Public Service Background to Position  
Read more
September 18, 2024
News Release

Saturday, September 21 12am to 7pm - System Maintenance scheduled.

Multiple applications may be intermittently available.
Read more
September 21, 2024

WSSC Water Holding Monthly Commission Meeting on Wednesday, September 18

WSSC Water Holding Monthly Commission Meeting on Wednesday, September 18 Commissioners Scheduled to Vote on $59 Million in Contracts to Upgrade ...
Read more
September 17, 2024
News Release

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14501 Sweitzer Ln
Laurel, MD 20707

301-206-4001
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