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Reported Water Main Breaks and Leaks
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Drinking water not impacted by sanitary sewer overflow after collapse of DC Water’s sewer main in Montgomery County.
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Laurel, Md. – September 21, 2024, 12:00 A.M.  – Due to system maintenance on Saturday, September 21, from 12:00 am to 7:00 pm, the following systems may be intermittently available.

  • Online Bill Pay (kiosk, web, mobile)
  • Interactive Voice Response System (IVRS)
    • Customers will be unable to make/split payments
    • Request an extension
    • Enter a meter reading
    • Request a plumbing inspection
  • All map applications (Adopt-a-Hydrant, In Your Neighborhood, Water Alerts, Sewer Alerts, Customer Advocates)
  • Account Look-up
  • Award/Contract Manager
  • Watershed Permits
  • Watershed permits may be purchased in person at the Brighton Dam Visitor Center
  • Cross Connection Test Reports
  • Front Foot Benefit Disclosure
  • Broken Water Main Graph
  • Relocations Project Electronic Payment System
  • Permits on the Web
  • Supplier Portal and One Source
  • WERI
  • Public Searchable Database

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.