alert
Get Current 2.0 Program
1743687740

Extended and Enhanced Program Runs from July 1 to October 31

Find out more...
close
alert
What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

More information
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

WSSC Water Rates and Billing

We take great care to ensure that our rates and fees are determined with fairness for you, our customers, with our financial stability in mind, and to ensure that we continue to deliver quality services to you every day.

Understanding Your Water Bill

This bill explainer walks you through important information and shows you how usage is calculated, explains the rate structure, and details the calcul...
Read more

Conservation Tips

Wise Water Use Gives You the Power to Reduce Your Bill The Summer Sizzle Is On…Water You Doing? Saving Money Starts with Saving Water
Read more

Water and Sewer Rates

We determine our water and sewer rates with cost of service, fairness and our financial stability in mind.
Read more

WSSC Water Fees

Learn about the fees on your bill, what the monies are used for and how they are calculated.
Read more

Front Foot Benefit Charge

Every property connected to and using WSSC Water-built water and sewer mains is assessed a Front Foot Benefit Charge, which is explained in full below...
Read more

Billing Multi-Use Properties

A trend toward building mixed-use properties prompted us to adopt a new way to bill mixed-use and multi-unit residential properties.
Read more