Customer Service
301-206-4001
Weekdays: 8:00 am - 6:00 pm
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.
We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.
Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.
Go to ePermitting
Results List
The best way to manage Fats, Oils and Grease or FOG is to keep it out of the sewer system. All Food Service
Instructional Videos
Video: How to clean a flow-based grease interceptor (indoor interceptor)
Instructional Videos
WSSC is ready for the busy winter water main break season. We'll fix every water main break as quickly as possible, but
Instructional Videos
Can it, cool it, toss it! Never pour fats, oils or grease down the drain. At some point that grease will harden in your
Instructional Videos
How do I shut off the water in my house if I have a leak or broken pipe? What do I need to do ahead of winter to protect
Instructional Videos
Información acerca del uso de agua durante la orden de quedarse en casa por COVID-19 y como impactara su factura.
No tire las toallitas desinfectantes a la taza del baño
More information on toilet leaks can be found on http://www.wsscwater.com/leaks
Melanie Marcellus - Visions & Views of Women at WSSC
Womens History Video
Document