Customer Service
301-206-4001
Weekdays: 8:00 am - 6:00 pm
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.
We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.
Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.
Go to ePermitting
Results List
Piscataway Wastewater Treatment Plant Broken Sewer Main
Initiatives Projects
It's construction season at WSSC learn what to expect
Initiatives Projects
Customer Service Week is October 2-6, 2017
Initiatives Projects
You could experience temporary discolored water while WSSC is flushing
Initiatives Projects
Honoring 100-year-old former WSSC employee Mr. George Campbell and his close friend, and former WSSC employee, Mr. Remus
Initiatives Projects
Suspect Water Theft? Report it to WSSC Police 301-206-8888
The $65 million, four-year project, adds ultraviolet disinfection, a new “residuals” or solids handling system, and lays
Initiatives Projects
Pipe Diver@WSSC
Initiatives Projects
Water Quality Division explains how we keep your water safe to drink
Initiatives Projects
Document
The Daily Record Top 100 Women 2019 Awards ceremony and presentation highlighting our GM/CEO Carla A. Reid.