Customer Service
301-206-4001
Weekdays: 8:00 am - 6:00 pm
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.
We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.
Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.
Go to ePermitting
Results List
WSSC General Manager and CEO Carla Reid today joined U.S. Senator Ben Cardin, Maryland Environment Secretary Ben
Learn more about the rate structure (Spanish)
Initiatives Projects
Comparing current meter reading to advanced metering infrastructure.
Initiatives Projects
During this public health crisis, WSSC Water reminds customers to keep the wipes out of the pipes!
Instructional Videos
Information on water usage during COVID-19 stay at home orders and how it impacts your bill.
Quick and easy... WSSC's new online claims form allows customers to file their claim, upload pictures and documents and
Instructional Videos
WSSC offers tours for students of its Brighton Dam in Brookeville. Here's a sneak peak at what you could learn during a
Instructional Videos
Learn about WSSC Mobile, the Commission's free mobile app that allows you to pay your water and sewer bill, report a
Instructional Videos
Sometimes it can be difficult to locate and read your water meter. This video shows you where you can find your meter
Instructional Videos
WSSC's Community Outreach Team works with a number of schools, to teach teachers how to make oyster reef balls. This
Instructional Videos
Download WSSC Mobile and let us serve you even better! The free mobile app makes reporting a problem quick and easy
Instructional Videos