alert
Recreational Water Contact Health Advisory
1784664644

Applies to T. Howard Duckett Reservoir

Read the news release.
close
alert
Residential Water Service Disconnections have resumed
1781296197
Learn about our Financial Assistance Programs
close
alert
Regional Drought Watch
1780510546
Read COG news release on 2026 drought watch
close
Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

Special Wastewater Discharge Requirements

Special Wastewater Discharge Requirements apply to food service establishments and industrial users. These facilities discharge non-domestic wastewater that requires special treatment before it's allo...

Published on
Basic page

Annual Disclosure Filing for Former Employees

WSSC Water Code of Ethics Ch. 1.70.340(c) requires former employees to file a disclosure statement within 60 days after leaving the position.

Published on
Basic page

Business Development and Partnerships

WSSC Water seek out ways to generate revenues that are not tied to the funds derived from our rate-paying customers. This helps us keep costs down and remain nimble and efficient in providing our...

Published on
Basic page

Financial Policies

WSSC Water wants to assure customers, capital markets and rating agencies that we have sound, well-managed financial policies. We invite you to explore the financial management and debt policies liste...

Published on
Basic page

Directions to WSSC Water

Coming to the headquarters building? Follow these directions to get you here, no matter which way you are coming from in either county.

Published on
Basic page

Federal Affairs

The Intergovernmental Relations Office works with members of Congress to support legislation that aligns with our strategic priorities and promotes our mission and vision.

Published on