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Recreational Water Contact Health Advisory
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Applies to Triadelphia and T. Howard Duckett Reservoirs

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Residential Water Service Disconnections have resumed
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Learn about our Financial Assistance Programs
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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Special Wastewater Discharge Requirements

Special Wastewater Discharge Requirements apply to food service establishments and industrial users. These facilities discharge non-domestic wastewater that requires special treatment before it's allo...

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Annual Disclosure Filing for Former Employees

WSSC Water Code of Ethics Ch. 1.70.340(c) requires former employees to file a disclosure statement within 60 days after leaving the position.

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Business Development and Partnerships

WSSC Water seek out ways to generate revenues that are not tied to the funds derived from our rate-paying customers. This helps us keep costs down and remain nimble and efficient in providing our...

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Financial Policies

WSSC Water wants to assure customers, capital markets and rating agencies that we have sound, well-managed financial policies. We invite you to explore the financial management and debt policies liste...

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Directions to WSSC Water

Coming to the headquarters building? Follow these directions to get you here, no matter which way you are coming from in either county.

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Federal Affairs

The Intergovernmental Relations Office works with members of Congress to support legislation that aligns with our strategic priorities and promotes our mission and vision.

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Rules That Govern Us

WSSC Water Procurement is governed by the Procurement Regulations. For informational purposes only, the General Terms and Conditions can be found here.

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