Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Procurement Overview

Learn about the Procurement office at WSSC Water.

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Water Security and WSSC Water Police FAQs

WSSC Water relies on your help to prevent suspicious or illegal activity. Review these Frequently Asked Questions so you'll know how to report possible crimes to WSSC Water Police.

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Basic page

Open House

Have a billing question or concern you need addressed right way? Contact us via [email protected]. We are here to help!

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Real Estate and Development

We own and lease land and buildings and look for ways to generate non-rate-related revenue by seeking unique opportunities that leverage our real estate assets.

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Residential Tips

Your questions answered here on issues in and around your home or neighborhood.

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Basic page

Patuxent Watershed Protectors

Volunteer opportunity for groups and organizations to participate in protecting our reservoirs.

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Water Security

WSSC Water has always taken steps to ensure the security and safety our water supply and facilities. Since the terrorist attacks of Sept. 11, 2001, WSSC Water has been even more vigilant in watching o...

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