Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Office of the Inspector General

The Office of the Inspector General guards against fraud, waste and abuse at WSSC Water.

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Basic page

Procurement Office

Meet the WSSC Procurement leadership team.

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Basic page

Finance Office

WSSC Water's Finance Office accounts for the funds that WSSC Water receives - and plans the smartest way to use that money in the future.

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Ethics Office

WSSC Water’s Commissioners and employees are required to maintain the highest professional and ethical standards in the performance of their official duties. Beginning January 31, 2023, all Board of E...

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Basic page

Communications Office

The Communications team keeps the public in the know about WSSC Water news, events, maintenance, construction projects and in times of crisis, important updates.

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Basic page

Intergovernmental Relations Office

We represent WSSC Water's interests before elected bodies, government agencies and community stakeholders, and champion legislation that supports our priorities, mission and vision.

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Secondary Landing Page

Major Projects

For more than 107 years, WSSC Water has delivered safe, clean water to Montgomery and Prince George’s county residents. To continue doing so requires the ongoing maintenance of thousands of miles of w...

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