Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Inspecting Gas Appliances

WSSC Water is charged by the State of Maryland with permitting and the inspection of all natural and liquefied petroleum (LP) gas installations within Montgomery and Prince George’s counties of M...

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Gas Appliance FAQs

Have questions about that new gas appliance? Why do you need to have it inspected by us? Those questions and more answered here.

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Plumbing & Fuel Gas Codes

Here's where to find the WSSC Plumbing and Fuel Gas Code and the most recent updates, as well as archived Code and Amendments.

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Inspections

To ensure that plumbing and gas installations meet minimum requirements for safety, most plumbing projects and gas furnace and appliance installations must be inspected by WSSC Water.

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Plumbing-Mechanical Engineering Plan Review

Plumbing and Fuel Gas plans are required for most commercial construction. Follow these guidelines for submitting plans to get your project off to a smooth start.

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Greenhouse Gas Action Plan

WSSC Water cares about its carbon footprint and and has a plan to lower carbon emissions to net zero by 2050.

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Permit Services

Because permit and plan review can all be done online, this office will open with limited staff. To submit a permit or learn more about connecting to WSSC Water’s system, customers are strongly encou...

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