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Residential Water Service Disconnections begin July 7, 2026
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Learn about our Financial Assistance Programs
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The Water Fund will begin accepting applications on July 1, 2026.
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Plumbing & Fuel Gas Codes

Current Plumbing & Fuel Gas Code

Archived Code and Amendments:

Older Versions of WSSC Water’s Plumbing and Gasfitting Regulations

WSSC Water does not have electronic versions of archived codes prior to May 1, 2007. To obtain subject relative excerpts, send your request in writing to:

WSSC Water Regulatory Services
Plans Review Office (Stop: 15-Lobby)
14501 Sweitzer Lane
Laurel, MD 20707

Or email Plans Review at: [email protected]

Related Codes, Standards, Policies and Procedures

Standard Details for Construction

Here's where engineers and contractors can find the latest information about WSSC Water's standard details for water and sewer pipeline construct...

Land Services Section

Our Land Services Section carries out a wide range of duties, such as boundary surveys, property acquisitions and much more. If you need to make an ea...

Pipeline Design Manual

The Pipeline Design Manual lists minimum criteria to be followed by designers and engineers when preparing plans for water and sewer pipelines in WSSC...

Last Modified: June 5, 2026, 9:02 am EDT